Frequently Asked Questions


WHAT IS STEERING?

When an insurance company pushes you to have your vehicle repaired at a body-shop other than the one you have chosen, that’s steering. You have the legal right to have your vehicle repaired at any shop you choose and the insurance company is required by law to pay the reasonable cost to repair the accident damage according to the limits set forth in your policy. Even if the shop you have chosen is not on the insurance company’s program, you still have the right to have your vehicle repaired wherever you choose and the insurance company is legally obligated to pay the reasonable costs to repair. Insurance adjusters are very aware of the steering laws and some have become very adept at using the right wording to stay just clear of the line.

WHERE CAN I HAVE THE REPAIRS DONE?

There are a number of facilities that the repairs can be done. Call us and we can assist you on a convenient location.

WILL PAINTLESS DENT REPAIR CRACK THE PAINT?

Paintless Dent Repair will not crack the paint. The paint will not break if it has not been broken before the repairs. When the weather is below 60 degrees, heat is necessary to apply to the dent to prevent cracking.

HOW MUCH IS AN ESTIMATE?

Estimates are free... Please call to schedule.

CAN I GET AN ESTIMATE OVER THE PHONE?

A visual inspection is required for an estimate. It is impossible to determine the size, depth, and accessibility over the phone.

WHAT IS A LIEN HOLDER?

A lien holder is the company that financed your auto. When a vehicle is damaged, it is their best interest to secure their investment, so they require a statement from the facility where the repairs will be performed, and some may also require a before and after photo of the repairs. Dent Dawgs duties is handling the claim with the lien holder. Whatever they require to have your vehicle repaired, we will handle for you.

IS PAINTLESS DENT REPAIR SAFE FOR MY CAR?

Paintless Dent Repair is an environmentally safe procedure, meaning, there are no chemicals, paints, or body filler. You preserve the factory finish, and is 100% safe.

WILL MY INSURANCE COVER PAINTLESS DENT REPAIR?

Absolutely, over the years, Insurance companies have seen the benefits when your vehicle is done with the PDR method. It is the preferred way to go with any company you are insured by.